Ebay Claim Update I want to Back Money

An eBay Guarantee* claim has been resolved

Further action  Dear sir kundan maurya, We thank you for your precious time in helping us investigate the issue you faced with your purchase. We regret to inform you that after investigating the claim we are rejecting your eBay Guarantee* claim request. Click for more information. Please find the details here Action : Buyer did not provide Proof of return shipment - Claim Denied Remarks : On 24 Feb 2016 we sent you a mail, requesting you to ship the item back to the seller and provide us a scanned copy of the courier receipt by 05 Mar 2016 .Unfortunately, we haven?t received any communication from you regarding this within the timeline stated above and are closing the claim from our end. We request you to get in touch with the seller to resolve the issue with your purchase. Thank you for your patience and cooperation. Update on your eBay Guarantee* claim DEAR SIR KUNDAN MAURYA  was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here Action : Buyer to provide Proof of "Item not as described" Remarks: As per our telephonic conversation on your registered mobile no 9915767438 on 29/2/2016 at 10:07am. We have registered your claim and we understand that you have received this Item which is not as Described. For the resolution of your claim, we request you to provide us with proof of Item not being as Described; kindly upload the snapshot/images of the item in JPEG or PDF format on http: eguarantee.ebay.in/eg/RaiseClaim The steps to upload the information are as follows: 1. Login to http: eguarantee.ebay.in/eg/RaiseClaim 2. Click on check claim status 3. Search transaction by entering claim ID or PaisaPay ID or Item ID or Seller ID 4. Click on see details 5. Click on Browse 6. After attaching the information click on upload image 7. Please add additional comments in ?Remarks? if required Please Note: We should receive the copies within 48 Hours from the receipt of this email failing to which we will have to close the claim and reject your request of refund. We thank you for your patronage.